Hotels/resorts are part of the hospitality industry (which aims at providing customers with enjoyable experiences from having good meals, relaxing in SPA's and good accommodation.The industry focuses more on services rather than goods,with consumer satisfaction being the main focus behind all operations.
With Staff ranging from Chefs to Accountants the industry is very diverse and can employ many people with different skill sets and Qualifications.
So The short answer is YES!! hotels/resorts is a good carrier Choice!!
That is if you enjoy dealing with people, You'd love to be part of the tourism industry,You'd also love to travel the world as you work or you are simply looking for a job without any special training which can lead to top position due to experience.
That being said the hospitality industry is known to be very demanding and will often require one to work long hours and night shifts.
WHY HOTELS/RESORTS IS A GOOD CARREER PATH? (Pros)
Yes hotels/resorts is a good careeer path!!, But why is it so?
-Hotels/resorts offer managerial positions and office jobs which are high paying and have got the best hours(These needs Tertiary education), customer-facing Roles for the long term most of them do not need any special training.
-Hotels/resorts offer shift opportunities which suits every ones schedule since they operate 24/7.
-Hotels/resorts promote from within based on experience and performance.
-There are many kinds of hotel/resort properties, so it's easy to tailor your job search to the type of environment (budget, luxury, business, family-friendly, tourist-focused, etc.) Whichever appeals to you the most.
-Hotels/resorts allow workers to be able to travel or relocate to other parts of the world as most of them have properties all around the world, which also helps one to apply for a job in conditions desired.
DISADVANTAGES OF WORKING IN HOTELS/RESORTS (Cons)
Some resort jobs in tourist areas are seasonal, workers get cut off or added depending on the seasons.
This also means that many of these part-time workers do not benefit from healthy insurances and other benefits.
Entry-level jobs are often demanding; they require long shifts and face to face interactions with customers (which can be uncomfortable to some) while being low paying.
JOB DESCRIPTIONS
6 OF THE BEST PAYING JOBS IN HOTELS/RESORTS
HOTEL MANAGERS
-The average salary of hotel managers is at $111,909 in the US as of September 26, 2022.Salaries are driven by many changing factors such as location and economic conditions.
-Education requirements:a high school diploma.
duties
-A hotel manager is also responsible for Ensuring the smooth and efficiency of operations.
EXECUTIVE CHEF
The average salary of an executive chef In the US is $65,683 per yearEducation Requirements: A minimum of High school diploma.
Job Duties:-Overseeing restaurant operations.
-Supervising the chefs and cooks(being the head of cooking).
Required skills.
- management and customer service skills,creativity and good hygiene.
-This Job also requires a cooking background.
CASINO MANAGERS
The average Casino Manager salary in the US is $164,200Job Duties: Casino managers oversea operation of casinos or casino hotels, they plan, execute and carry out other management jobs.
Education requirements: minimum of a high school diploma is requiredSkills required
-Communication.
- customer service.
- leadership.
- math skills.
HUMAN RESOURCES MANAGER
Human resources managers earn around 107,132- $160,000Education Requirements: Bachelor’s degree
Job Duties:
Human resource managers in Hotels/Resorts simply manage the usual HR activities of the organization, these includes interviewing,Compensation planning And Administering benefits.Skills required
-Excellent communication,
-interpersonal, negotiation, and conflict resolution skills and problem-solving skills.
GUEST RELATIONS MANAGER
Guest relations managers earn an average of $104,456
Education requirements: Bachelor’s degree in hospitality
Skill requirements.
-Willingness to perform shift duties
-Communication and Language skills
-results orientation
-interpersonal and analytical skills
Duties
-Taking care of guests' experiences.
-Greeting and checking in guests as they arrive.
-Handling complaints
-Arranging reservations.
HOTEL CHIEF ENGINEER
The Salary Of hotel engineers averages about $67,445 per year.
Education requirements: minimum of a college diploma in civil/ electrical engineering.
Duties.
A hotel engineer is in charge of maintenance of the hotel,Conducting preventative measures, inspecting , coordinating the maintenance staff, hiring contractors for projects, and ensuring that hotels meets all building codes and regulations.
ENTRY LEVEL JOBS IN HOTELS/RESORTS
Entry-level jobs are jobs that are designed mostly for recent graduates withought much experience in the field or profession.
They sometimes require on-site training .Most of them are part time and benefits are not usually provided.
ACCOUNTING CLERK
Average Salary: $47,613 per year.
Accounting clerks basically provide support to the accounting staff,
Duties include
-posting of journal entries and verification of billings, invoices and checks.
Education requirements:
A Minimum of a high school diploma But a background in accounting gives an added advantage and is sometimes required.PORTER/BELL ATTENDANT
Average salary: $26,887 /year
Salaries are driven by many changing factors such as location and economic conditions.Porters assist guests with their luggages and provide them with information of the hotel/resort. The hours can be flexible due to shifts
Education requirements:A high school diploma.
Porters can advance to head porter or front desk positions.
FRONT DESK CLERK
Average Salary: $35,665 per year
Education requirements:It usually requires a high school diploma.
Front desk clerks are tasked with checking guests in and out,Handling phone calls responding to guests’ complaints, and compiling and checking daily record sheets, guest accounts, receipts, and vouchers. These staff members begin the position with computer literacy, the flexibility to work varying shifts, and experience in or an inclination toward customer service.
These jobs can lead to front desk supervisor and then manager positions and also open the possibility of advancing to any number of other departments including sales, marketing, operations, or revenue.
Room attendants
Salary:$27,264 per year
Ultimately, room attendants ensure that guests experience a pleasant and comfortable environment experience during their stay.
-Cleanining guestrooms daily
-Turning over romps
-Sweepin and mopping
-Clean public areas
-Changing bedding and making beds
-Replacing used towels.
Skill requirements
-prioritising tasks,
-Good customer services
-respecting the privacy of others.
One can be promoted to supervisory positions and executive housekeeping posts.
Maintenance technicians/handyman man
Salary: $46,595
An entry-level maintenance technician on a hotel/resort assists with maintenance, and repair of hotel equipment.
Education requirements: A high school diploma
Skill requirements
-Solid communication skills
Duties
-Communicating with guests and handling into their repair requests.
Those who perfomein their roles can receive training to expand their skill set and move into maintenance engineer and possibly even operational roles.
-Ability to interpret readings measuring equipment.
-Should be able prioritize and organize work assignments
-Ability to maintain confidentiality of hotel guests.
-operating electrical,plumbing, refrigeration and boiler systems.
-Checking for new maintenance requests.
Hotel security officer
SALARY: An average of $30,807 per year
Education requirements: A mimimum of a high School diploma, And a previous security experience
Duties
-Patrolling of hotel property
-Security officers also make sure hotel policies are being followed.
Promotions to other security positions are always available.
These includes waiters,restaurant attendants Baristas and cooks.
Salaries: A national average of $33,532 per year
Duties
- -Receiving orders from customers
- -Passing of customer orders to other staff.
- -Accepting payments and balance receipts
- -Serving the customers
- Set tables or prepare food trays for new customers.
- Preparing food and drinks.
Education Requirements: There are no formal educational requirements, new workers receive training while on the job.
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